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Frequently Asked Questions About Salon pHactor and Hair Care


The pH level measures how acidic a substance is on a scale of 0-14 with zero being the most acidic. A healthy pH for hair is somewhere 4.5 and 5.5.

Our expert formulated products use carefully selected naturally-derived ingredients to keep your hair’s pH balance between 4.5 and 5.5. Salon pHactor products are also free of harmful chemicals that can offset pH balance.

Sulfates and parabens are chemicals commonly used in most hair care products as preservatives. Both parabens and sulfates are harmful long-term, as they have been proven to disrupt pH balance. Salon pHactor products are sulfate-free and paraben-free.

Yes! All our products are safe on color-treated hair. In addition to disrupting pH balance in hair, sulfates are also responsible for fading hair colorfast which is just another reason sulfate-free hair products are the way to go!

Salon pHactor products are never tested on animals! We are 100% cruelty-free.

All our products are made in Canada.

Salon pHactor is for all hair types since all hair types need the same pH.

Your item(s) will ship in one or two days and will arrive at your door in 3-5 business days.

If you want to return your products, click here.